Refund and Returns Policy

1. Overview

At Exam Affinity, we strive to provide high-quality online courses and services. This Refund and Returns Policy explains your rights and our obligations regarding refunds and returns for purchases made on https://examaffinity.com.

2. Eligibility for Refunds

Refunds may be requested under the following conditions:

  • The purchase was made within 7 days of enrollment or download.
  • The course or product has not been fully accessed or completed.
  • There is a technical issue preventing access that cannot be resolved by our support team.

Note: Refunds are not available for:

  • Completed courses or services already accessed fully.
  • Discounted or promotional offers unless stated otherwise.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team at info@examaffinity.com with your order ID, date of purchase, and reason for refund.
  2. Our team will review your request within 3–5 business days.
  3. If approved, the refund will be processed using the original payment method.

Important: Refund processing times may vary depending on your payment provider.

4. Returns

As most of our products are digital courses or downloadable materials, physical returns are not applicable. For digital content, access will be revoked once a refund is processed.

5. Contact Information

For any questions regarding our Refund and Returns Policy, you can contact us:

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Only regular priced items may be refunded. Sale items cannot be refunded.